When are you restocking XYZ item?
- Most items in my store are limited edition and only run once unless it is heavily requested or demanded. I aim to do limited drops every month; you can check "UPDATES" or my Twitter (@KIELLUSTRATIONS) for updates on planned releases. You can also just send me a DM if you're interested in something specific.
Do you ship worldwide?
- Yes! Just keep in mind I ship from the UK so the shipping prices abroad might be steep (especially to the USA, Asia and Oceania)
Can I request/suggest a merch piece?
- You can certainly try lmaooo- I can't make any promises at all since I already have so many ideas cooking up in my brain and sketchbooks though.
Can you update me when merch drops?
- As of now it's hard to do, but I'm looking into setting up a newsletter by email. So I'll update here when I manage to figure that one out pfft-
What is your refund/exchange policy?
- Check "IMPORTANT"
Do you do custom merch?
- I am looking to expand to commissioned designs; I'm starting off slow with the selfship options but hopefully I will soon! DM if you want to talk about this more in depth!